Welcome to EDU HUB TUTORING. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, disclose, and safeguard your information.
📌 1. Who We Are
EDU HUB TUTORING provides online and offline tuition services for students across Australia (Year 0 – Year 10), including Zoom-based live classes and face-to-face sessions at selected locations.
📌 2. What Information We Collect
We may collect the following personal information:
- Full Name (Student & Parent)
- Email Address
- Phone Number
- Student’s Grade/Year Level
- Address (for offline service if applicable)
- Payment details (processed via secure payment gateways)
- Messages sent via forms or chat
- Zoom attendance and class participation logs
📌 3. How We Use Your Information
We use the collected information to:
- Enroll students in appropriate classes
- Communicate class schedules, homework, and updates
- Process payments securely
- Provide Zoom class access
- Monitor academic progress
- Respond to inquiries and provide support
- Improve our services
📌 4. Zoom & Online Learning
We use Zoom for online tutoring. Student attendance, name, and interaction may be recorded for quality control and learning review (with consent). No recordings are shared outside EDU HUB TUTORING.
📌 5. Payment & Security
We process payments through Stripe, PayPal, or direct bank transfer. EDU HUB TUTORING does not store full payment details like credit card numbers.
We use SSL encryption and secured servers to protect all personal information.
📌 6. Sharing of Information
We do not sell, rent, or trade your personal data.
We only share information with:
- Zoom (for class delivery)
- Payment processors (e.g. Stripe, PayPal)
- Government authorities if legally required
📌 7. Your Rights
As an Australian resident or under global data protection laws, you have the right to:
- Request access to your personal data
- Ask for corrections or deletion
- Withdraw consent to data processing
- Request a copy of your data
Contact us via email: info@eduhubtutoring.com
📌 8. Cookies & Tracking
Our website may use cookies for analytics and user experience improvement. You can disable cookies through your browser settings.
📌 9. Children’s Privacy
We only collect information from children with parental or guardian consent. All student data is handled confidentially.
📌 10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page with the updated date.
📌 11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
EDU HUB TUTORING
📧 Email: info@eduhubtutoring.com.au
📍 Address: 26 Nelson Street Minto Minto Heights, NSW, Australia, New South Wales 2566
🌐 Website: www.eduhubtutoring.com